Audio conferencing software normalizes audio, video, and file sharing applications. In other words, this software allows everyone participating in a virtual meeting to see each other hear each other, and work on the same projects together. Professional development workshops serve as a tool to improve the knowledge of employees about the job they are doing. This extra education is an investment in the work force that keeps companies competitive. The organizers should then make sure that the discussion is conducted in a lively and interesting manner throughout the session. cnn money